Equal Employment chance Commission: 20-year-old legacy system modernization

An change regarding the project:

The EEOC is modernizing its almost 20-year-old incorporated Mission System (IMS), the main tool used to transport the agency’s mission out to avoid and remedy illegal work discrimination and advance equal opportunity on the job. Modernizing IMS will enhance and transform the method EEOC acts the general public. IMS presently records information concerning personal sector fees filed using the EEOC and 92 state and neighborhood Fair Employment techniques agencies (FEPAs) – in fiscal 2019, the EEOC received 72,675 private-sector charges. IMS can also be utilized by EEOC system workplace workers litigation that is handling for federal sector complaints, hearings and appeals.

EEOC is more or less half-way to the very very first period for this system, at the conclusion of that they will deliver personal sector cost applications to interior agency staff and their FEPA lovers.

What has EEOC utilized the income through the TMF Board for?

EEOC is utilizing the entirety associated with TMF investment for agreement resources, including:

  • Project, scrum and technical leads,
  • Analysts,
  • Developers, and
  • Test, launch, accessibility and documentation experts.

The agency is using five current blanket purchase agreement contract holders of these services, that have been granted ahead of the TMF proposal.

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Exactly how much faster has got the TMF loan enabled EEOC to go with modernizing its tasks?

The EEOC typically adopted a round-robin approach to resource allocation, wherein they attempted to cycle through the technical needs of our multiple programs without the TMF funding. In 2015, as an example, the agency focused its brand new development efforts on its federal system. In 2016-2018, it dedicated to personal sector programs, especially the development of online services that are constituent. In 2019, the agency shifted some resources back into the federal system to further develop online solutions for agencies and their staff. Other objective programs, such as for instance litigation and outreach, proceeded ahead with restricted technology opportunities.

Also, a devoted funding source with this modernization work has enabled EEOC to pay attention to changing in place of “building around” its antiquated system.

Has EEOC reimbursed any part of the loans?

They received their installment that is first of2 million in January 2020. The agency is supplementing that quantity with $750,000 yearly ($1.5 million, as a whole) from its development, modernization and enhancement (DME) budget over a development/deployment period that is two-year. This method allows the agency to concentrate a couple of resources on modernizing its core charge/case administration system whilst not “starving” other programs that are mission-related also provide objectives and demands.

Loan payback starts in financial 2021 and, should EEOC make the 2nd $2 million tranche, will conclude in financial 2026.

Just just How is EEOC determining exactly exactly just how money that is much’s saving?

The payback model with this system hinges on significant cost cost savings from three areas:

  1. Elimination of enterprise computer pc pc software certification for the legacy system being modernized,
  2. a decline in yearly operations/maintenance agreement costs through the migration from a platform that is proprietary open-source and cloud-based solutions, and
  3. Yearly development/modernization cost cost savings which are the consequence of maybe maybe maybe not needing two discrete skillsets for the legacy and modernized systems.

The EEOC expects to attain extra advantages of this modernization work, including reduced end-user help expenses, paid off postage and records storage charges, and efficiency gains for the investigative and processes that are adjudicative. These additional advantages have actually perhaps perhaps perhaps not yet been quantified or incorporated into their cost cost savings presumptions.

Exactly just just How is EEOC sharing or intends to share its classes discovered from all of these projects online title NM that are TMF?

Included in their contract utilizing the TMF Board, EEOC will build up an official playbook that includes setup schedule, procedure paperwork and metrics for performing situation administration modernization and migrating from a recordation-based instance administration system to an event-driven instance administration system.

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just What advice would EEOC share with other agencies who will be considering obtaining a TMF loan?

The TMF’s process and board’s questions, input and follow-on activities were every bit as valuable as the funding from their perspective. EEOC’s advice with other small agency chief information officers would be to engage utilizing the TMF, to at the very least find out more about the procedure.

Jason Miller is executive editor of Federal Information system and directs news protection in the individuals, policy and programs for the government.

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